77phl Privacy Policy

This Privacy Policy applies to all personal data collected by 77phl in connection with the operation of its online casino and gaming platform accessible at 77phl.cam. It covers data collected through the website, any associated mobile platforms, customer support interactions, promotional communications, KYC verification processes, and payment transactions conducted by Filipino players and other users of the 77phl service.

77phl acts as the Personal Information Controller (PIC) as defined under the Philippine Data Privacy Act. This means we determine the purposes and means of processing the personal data we hold about our players. Where we engage third-party service providers to process personal data on our behalf (for example, payment processors, identity verification services, or cloud infrastructure providers), those providers act as Personal Information Processors (PIP) under written data processing agreements that obligate them to handle your data with the same level of protection as we provide directly.

This Policy does not apply to third-party websites or services that may be referenced on the 77phl platform. We are not responsible for the privacy practices of any external operator, game provider portal, or payment service accessed outside the 77phl platform environment.

77phl collects personal data through several channels: directly from you during registration and account management; automatically during your use of the platform through cookies and technical logging; and from third parties as part of our identity verification and fraud prevention processes. The categories of personal data we collect include:

77phl does not intentionally collect sensitive personal information as defined under the Data Privacy Act (such as racial or ethnic origin, political opinions, religious beliefs, or health information) unless it is provided voluntarily in the context of a responsible gaming self-assessment or a support request related to problem gambling. Such sensitive information, when provided, is handled with heightened confidentiality protections.

77phl processes your personal data only for specified, legitimate purposes that are consistent with the reason for which the data was originally collected. We do not use your personal data for any purpose that is incompatible with those original purposes without your consent. The primary purposes for which 77phl processes personal data include:

• Account creation, maintenance, and authentication — to establish and manage your 77phl player account and verify your identity at login
• KYC and age verification — to comply with PAGCOR's mandatory identity verification requirements and confirm that all players are 21 years of age or older
• Payment processing — to facilitate GCash, Maya, BPI, BDO, USDT, and other deposits and withdrawals in connection with your gaming activity
• Game provision and platform operation — to deliver casino games, live dealer services, sports betting, and other gaming products to you in a stable and personalised manner
• Fraud detection and prevention — to identify and prevent fraudulent activity, multi-accounting, money laundering, bonus abuse, and other prohibited conduct
• Regulatory compliance — to comply with applicable Philippine laws and PAGCOR regulations, including anti-money laundering (AMLA) reporting obligations
• Responsible gaming — to monitor gaming patterns and provide personalised responsible gaming interventions where appropriate
• Customer support — to respond to your enquiries, process complaints, and resolve disputes
• Platform improvement — to analyse usage patterns and improve 77phl's features, performance, and user experience in aggregate, non-identifiable form
• Promotional communications — to send you information about 77phl bonuses and promotions where you have consented to receive such communications

Under the Philippine Data Privacy Act, 77phl processes your personal data on one or more of the following lawful bases:

77phl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following limited circumstances, and only to the extent strictly necessary:

• Payment Processors: GCash (G-Xchange Inc.), Maya (Paymaya Philippines Inc.), BPI, BDO, GrabPay, and crypto payment infrastructure providers receive the minimum financial data necessary to process your transactions.
• Identity Verification Providers: Third-party KYC service providers receive identity document copies and facial recognition data for the purpose of verifying player age and identity as required by PAGCOR.
• Cloud Infrastructure Providers: 77phl utilises reputable cloud infrastructure and data hosting services. These providers process data only as instructed by 77phl under written data processing agreements.
• Regulatory Authorities: PAGCOR and other competent Philippine government bodies (including the AMLC for anti-money laundering reporting) may receive player data as required by law, regardless of consent.
• Law Enforcement: In response to a valid legal process (court order, search warrant, or formal law enforcement request under Philippine law), 77phl may disclose personal data to law enforcement authorities.
• Self-Exclusion Registries: Where a player self-excludes through 77phl, limited account identification data may be shared with PAGCOR's self-exclusion registry to prevent account creation across regulated operators.

77phl uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that allow 77phl to recognise your browser, maintain session state, and provide a more personalised experience. The types of cookies used by 77phl are:

• Essential Cookies: Required for the platform to function. They maintain your login session, remember your game preferences, and facilitate secure payment flows. These cannot be disabled without impairing platform functionality.
• Analytics Cookies: Used to understand how players navigate the platform — which pages are visited most, how long sessions last, and where technical errors occur. Data is aggregated and anonymised wherever possible.
• Responsible Gaming Cookies: Track session duration and gaming activity for the purpose of triggering responsible gaming reminders and enforcing player-set limits.
• Security Cookies: Support fraud detection and login security by identifying unusual access patterns, multiple simultaneous sessions, or known suspicious device fingerprints.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will impair your ability to use the 77phl platform normally, including logging in and processing transactions. 77phl does not use third-party advertising cookies or share cookie-based tracking data with advertising networks.

77phl implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to:

• TLS 1.3 encryption for all data in transit between your device and the 77phl platform
• AES-256 encryption for sensitive data at rest in 77phl's database infrastructure
• Multi-factor authentication requirements for account access and high-value withdrawals
• Role-based access controls ensuring 77phl staff can access only the player data necessary for their specific job function
• Regular third-party security audits and penetration testing of the platform infrastructure
• Intrusion detection systems and real-time monitoring for anomalous access patterns
• Incident response procedures consistent with NPC breach notification requirements

77phl retains personal data only for as long as necessary to fulfil the purposes for which it was collected, plus any additional period required by law. The general retention schedule applied by 77phl is as follows:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. 77phl conducts periodic data retention reviews to ensure compliance with this schedule.

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, as a 77phl player you hold the following data subject rights. 77phl is committed to honouring these rights promptly and without unreasonable barriers:

To exercise any of the above rights, contact the 77phl Data Protection Officer via the contact details in Section 12. 77phl will respond to all valid rights requests within 30 calendar days of receipt. Where a request is complex or numerous, the response period may be extended by a further 60 days with prior notice to you. 77phl will not charge a fee for rights requests unless they are manifestly unfounded or excessive.

The 77phl platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR's minimum age requirements for online gambling participation in the Philippines. 77phl does not knowingly collect personal data from individuals below the age of 21.

77phl employs mandatory age and identity verification processes during the registration and KYC stages to prevent access by minors. If 77phl discovers or reasonably suspects that personal data has been collected from a person under the age of 21, it will immediately suspend the associated account, refuse to process any withdrawals, and delete or retain only the data necessary to report the breach to PAGCOR and, where applicable, Philippine law enforcement.

Parents and guardians who become aware that a minor has provided personal data to 77phl are urged to contact our Data Protection Officer immediately so that appropriate action can be taken without delay.

77phl reserves the right to update this Privacy Policy at any time to reflect changes in law, regulatory requirements, platform operations, or data processing practices. When material changes are made, 77phl will notify registered players via the email address on file, through an in-platform notification, or by displaying a prominent notice on the 77phl website prior to the effective date of the change.

The "Effective Date" at the top of this Policy reflects the date on which the current version came into force. We recommend that players review this Policy periodically to remain informed of how 77phl protects their personal data. Your continued use of the 77phl platform after a Policy update constitutes acceptance of the revised terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 77phl, please contact us through the following channels. Our Data Protection Officer (DPO) is responsible for overseeing 77phl's compliance with the Philippine Data Privacy Act and will handle all data rights requests and privacy complaints: